TERMS OF SERVICE

Last Updated: September 2026

Welcome to Marcos & Son Tires. These Terms of Service (“Terms”) govern your use of our website, online store, products, automotive services, and any other services provided by Marcos & Son Tires (“we,” “us,” or “our”).

By visiting our website, placing an order, purchasing merchandise, authorizing automotive work, or otherwise using our services, you agree to these Terms and our applicable policies, including our Return & Refund Policy and Privacy Policy.

If you do not agree with these Terms, please do not use our website or services.

1. ELIGIBILITY

By using our website or purchasing from us, you represent that you are legally able to enter into a binding agreement in your jurisdiction.

You agree to provide accurate and complete information when making a purchase, requesting service, creating an account, or communicating with us.

2. PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to accurately display and describe tires, wheels, automotive parts, accessories, and other merchandise.

Product photographs, colors, specifications, tread appearance, wheel appearance, packaging, and other details may vary from the actual product.

Product descriptions, availability, pricing, specifications, and inventory may be changed at any time without prior notice.

3. USED TIRES

Used tires are sold in their current condition and may show prior wear, cosmetic imperfections, repairs, or other signs of previous use.

Customers are encouraged to inspect used tires before installation.

By approving the purchase and installation of a used tire, the customer acknowledges that the tire is used and accepts its condition at the time of sale, subject to any rights that cannot legally be waived.

4. TIRE AND WHEEL FITMENT

Customers are responsible for providing accurate vehicle information and confirming the requested tire or wheel size.

We may assist customers with fitment recommendations, but modifications, aftermarket suspension, wheel spacers, non-original wheels, altered ride height, previous accident damage, and other vehicle modifications may affect fitment.

Once tires or wheels have been mounted, installed, balanced, driven on, or otherwise used, they are subject to our Return & Refund Policy.

5. ORDERS

Placing an order constitutes an offer to purchase.

We reserve the right to accept, reject, modify, or cancel an order where reasonably necessary, including because of pricing errors, inventory errors, payment problems, suspected fraud, unavailable products, or incorrect product information.

Special-order merchandise may not be cancelled once the order has been placed with our supplier.

6. PRICING

Prices may be displayed on our website, inside our shop, on signage, verbally, on estimates, invoices, or through other communications.

Customers are responsible for reviewing the price before authorizing work or completing payment.

By authorizing a service, approving an estimate, allowing work to begin, or submitting payment, the customer acknowledges and accepts the applicable price.

Prices may vary between our physical location and our website.

Applicable taxes, shipping charges, disposal fees, installation charges, balancing charges, shop supplies, or other applicable fees may be charged separately where disclosed or permitted by law.

7. AUTOMOTIVE SERVICES AND AUTHORIZATION

Automotive work will only be performed after customer authorization where authorization is required.

By authorizing work, the customer gives Marcos & Son Tires permission to perform the requested services and agrees to pay the applicable charges.

Additional problems may become apparent after inspection or disassembly. We may contact the customer for approval before performing additional chargeable work.

8. WHEEL ALIGNMENTS

Wheel alignments are performed using alignment equipment and are adjusted toward applicable vehicle specifications where mechanically possible.

Alignment performance may be affected by worn, bent, damaged, loose, modified, or defective components, including:

• Tires
• Wheels
• Control arms
• Ball joints
• Tie rods
• Bushings
• Struts and shocks
• Wheel bearings
• Steering components
• Suspension components
• Frame or accident damage
• Modified suspension or ride height

An alignment cannot correct mechanical defects unrelated to the alignment adjustment itself.

If a customer believes an alignment requires further adjustment, the vehicle must be returned to us for inspection within any applicable service warranty period.

Where warranty coverage applies, our remedy may include inspection and readjustment rather than a cash refund.

9. CUSTOMER-SUPPLIED PARTS

If we agree to install customer-supplied tires, wheels, or parts, Marcos & Son Tires does not warrant the quality, compatibility, durability, or condition of those customer-supplied products.

Any manufacturer warranty relating to a customer-supplied product remains the responsibility of the customer and the manufacturer or seller of that product.

Additional labor may be charged if an incorrect, defective, damaged, or incompatible customer-supplied part must be removed or replaced.

10. RETURNS AND REFUNDS

All returns, exchanges, cancellations, and refunds are governed by our Return & Refund Policy.

Unless otherwise required by applicable law, installed, mounted, balanced, used, or driven-on tires and wheels are not returnable.

Completed labor and services are non-refundable except where otherwise required by law or expressly covered by a written warranty.

Special-order products are final sale unless otherwise stated.

11. WARRANTIES

Any warranty offered by Marcos & Son Tires applies only according to the specific terms communicated at the time of sale or service.

Manufacturer warranties are subject to the manufacturer’s own requirements, inspection process, exclusions, and approval.

A warranty claim does not automatically entitle the customer to a cash refund.

We may require inspection of the product or vehicle before determining whether warranty coverage applies.

12. VEHICLE CONDITION

Marcos & Son Tires is not responsible for pre-existing vehicle damage, defects, worn components, cosmetic damage, warning lights, mechanical conditions, or other problems unrelated to the work we perform.

Customers should inform us of known mechanical problems, aftermarket modifications, damaged wheels, wheel locks, unusual noises, or other relevant vehicle conditions before service.

13. SHIPPING AND DELIVERY

Delivery and shipping times are estimates and are not guaranteed.

We are not responsible for delays caused by carriers, weather, supplier delays, customs, incorrect customer information, or circumstances outside our reasonable control.

Customers are responsible for providing a correct shipping address.

14. WEBSITE USE

You may use our website only for lawful purposes.

You may not:

• Attempt to interfere with website security
• Upload malicious software
• Commit fraud
• Submit false payment information
• Misrepresent your identity
• Copy or commercially exploit our website content without permission
• Use automated tools to interfere with our website or services

We reserve the right to restrict access where misuse, fraud, abuse, or unlawful activity is suspected.

15. INTELLECTUAL PROPERTY

Our business name, logos, photographs, graphics, website content, product descriptions, videos, advertising materials, and other original content may be protected by applicable intellectual property laws.

You may not reproduce, distribute, publish, modify, sell, or commercially use our protected content without written permission.

16. THIRD-PARTY SERVICES

Our website may use third-party services, payment processors, financing providers, shipping providers, social-media platforms, or other external services.

Those services may have their own terms and privacy policies.

Marcos & Son Tires is not responsible for services controlled independently by third parties except to the extent required by law.

17. SHOPIFY

Our online store is powered by Shopify.

Purchases made from our store are transactions between the customer and Marcos & Son Tires, not Shopify. Shopify provides technology used to operate the online store but is not the seller of our tires, wheels, parts, or automotive services.

18. PAYMENT

Customers agree to provide accurate payment information and represent that they are authorized to use the payment method submitted.

Customers remain responsible for legitimate charges associated with products or services they authorized and received.

Fraudulent payment disputes, unauthorized chargeback abuse, or knowingly false representations regarding completed transactions may be contested using receipts, invoices, signed authorizations, photographs, service records, communications, security footage, tracking information, and other relevant documentation where permitted.

Nothing in these Terms limits legitimate consumer rights to dispute genuinely unauthorized or incorrect charges.

19. ERRORS AND INACCURACIES

Occasionally our website, advertising, inventory system, or other materials may contain errors relating to pricing, availability, descriptions, specifications, or promotions.

We reserve the right to correct errors and, where permitted, cancel or modify affected orders.

20. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Marcos & Son Tires will not be liable for indirect, incidental, special, punitive, or consequential damages resulting from use of our website, products, or services.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

21. INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless Marcos & Son Tires and its employees, representatives, and service providers from third-party claims arising from your unlawful misuse of our website or your violation of these Terms.

22. SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.

23. GOVERNING LAW

These Terms will be governed by applicable United States federal law and the laws of the State of New Jersey, without limiting any consumer protections that legally apply.

Any dispute will be handled in an appropriate court with jurisdiction over the matter.

24. CHANGES TO THESE TERMS

We may update these Terms from time to time.

The current version will be posted on our website with an updated revision date. Continued use of our website or services after an update constitutes acceptance of the updated Terms to the extent permitted by law.

25. CONTACT INFORMATION

Questions regarding these Terms may be directed to:

Marcos & Son Tires
Email: marcosandson45fairmont@gmail.com
Website: marcostires.com

Additional business contact information may be displayed on our website or at our physical location.